Fulton & Roark Shakes Up Personal Care with Products Designed for the Modern Man

Posted by Barney Beal, Content Director Over the past 10 years, Fulton & Roark co-founders Allen Shafer and Kevin Keller witnessed large numbers of men showing greater interest in taking care of themselves. The personal care market was responding, but not in a tailored way. “Most of the products on the market were existing formulas […]

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6 Customer Service Trends to Watch in 2020 | Customer Service

The era of messaging and automation is upon us! The fundamentals of delivering a good customer service experience in 2020 will be much the same as in 2019: Customers will expect convenient in-channel resolutions that take little effort on their behalf. However, with the rise of friction-free, asynchronous and personalized private messaging channels for customer […]

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Apple Feature Forces Change in Online Ad Industry | Online Advertising

Apple’s Intelligent Tracking Prevention feature has made it difficult for online advertisers to use cookies to target Safari users based on their browsing habits, according to The Information, which cited data from The Rubicon Project. Third-party cookies “serve as the foundation for almost all advertising use cases,” noted Jordan Mitchell, head of consumer privacy, identity […]

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Stop Payroll Pains Before They Start

Posted by Marc Holliday, Senior Product Marketing Manager Most entrepreneurs and startups share a common vision: focus on growth. As they get their businesses off the ground, secure funding and begin to hire their first employees, most turn to simple accounting and payroll solutions like QuickBooks. It provides a low-cost solution that will handle the […]

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Hudson's Bay Company still fixing the digital fundamentals against backdrop of bigger losses and a takeover battle

Hudson’s Bay Company still fixing the digital fundamentals against backdrop of bigger losses and a takeover battle Stuart Lauchlan Wed, 12/11/2019 – 03:31 Summary: There have omni-channel retail transformation successes this year; Hudson’s Bay Company isn’t among their number. Looking back at retail trends in 2019, there have been some encouraging examples of omni-channel transformation […]

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How to Take CPG Sales to the Next Level | Sales

Consumer packaged goods, or CPG, are the everyday items consumers use, such as food, beverages, clothes and household products. These products are ones that require regular replacement or replenishing. Due to the frequency of purchases and the low cost of switching brands, this market is extremely competitive. E-commerce is now a popular channel through which […]

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How to Turn First-Time Holiday Shoppers Into Repeat Buyers | E-Commerce

More shoppers. Increased sales. Larger orders. This year’s five-day stretch between Thanksgiving and Cyber Monday left echoing “cha-chings” ringing through the retail atmosphere. A record 190 million Americans shopped during Thanksgiving weekend, and they’re not done yet. This will be the first year that every day in November and December will surpass US$1 billion in […]

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