Winning the battle for the firstline workforce

Winning the battle for the firstline workforce Phil Wainewright Fri, 08/23/2019 – 03:24 Summary: The firstline workforce are the people out in front who get stuff done in the world, and enterprise software vendors are eager to give them new tools Several enterprise application vendors, in particular Microsoft, are starting to get excited about the […]

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Salesforce's shift from international to global supports strong second quarter

Salesforce’s shift from international to global supports strong second quarter Stuart Lauchlan Fri, 08/23/2019 – 03:36 Summary: Another strong quarter for Salesforce with some global nuances taking shape. Earlier this week the Business Rountable, representing 200 of the biggest corporations in the US, was in the spotlight for a restatement of purpose based around inclusion, […]

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The foundational prep work has been done; now it's time for digital renovation to kick in at DIY retailer Lowe's

The foundational prep work has been done; now it’s time for digital renovation to kick in at DIY retailer Lowe’s Stuart Lauchlan Thu, 08/22/2019 – 03:38 Summary: Lowe’s CEO Marvin Ellison has sanded down the rough surfaces; now it’s time to start the real improvement work. Home improvement in the US is a retail market […]

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Kohl's Amazon alliance is returning increased footfall to bolster its omni-channel thinking

Kohl’s Amazon alliance is returning increased footfall to bolster its omni-channel thinking Stuart Lauchlan Wed, 08/21/2019 – 03:56 Summary: Partnering with Amazon has seen in-store footfall go up for Kohl’s. We’ve written before about the retail sector’s reaction to the ‘Big Bad’ that is Amazon and how that reaction can manifest itself in various ways. […]

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Can 're-commerce' stitch up a retail revival? Macy's and JC Penney fashion some second-hand omni-channel thinking

Can ‘re-commerce’ stitch up a retail revival? Macy’s and JC Penney fashion some second-hand omni-channel thinking Stuart Lauchlan Mon, 08/19/2019 – 05:37 Summary: Innovation or desperation? Depends how you feel about shopping for second-hand clothes in department stores. In the search for new retail models to bail out the (mis)fortunes of ailing retailers, could re-commerce […]

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William Hill pursues US market with imminent launch of “new proprietary technology stack�

William Hill pursues US market with imminent launch of “new proprietary technology stackâ€� Derek du Preez Tue, 08/13/2019 – 06:31 Summary: The UK bookmaker took a hit to profit as it restructures its business to put more emphasis on overseas markets and proprietary tech. Government regulation that reduced stakes on lucrative in-shop betting machines from […]

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