Quick fixes are just the ticket at Toronto Pearson International Airport

Quick fixes are just the ticket at Toronto Pearson International Airport Jessica Twentyman Wed, 08/07/2019 – 02:28 Summary: A new cloud-based service management system from Symphony SummitAI has drastically slashed mean time to repair (MTTR) rates at the airport. At Canada’s busiest airport, Toronto Pearson, staff are even busier than usual, dealing with the impact […]

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Can Just Eat and Takeaway.com's £5 billon merger plans deliver dominance over Amazon and Uber?

Can Just Eat and Takeaway.com’s £5 billon merger plans deliver dominance over Amazon and Uber? Stuart Lauchlan Tue, 08/06/2019 – 03:49 Summary: Digital disruption in the food delivery business has created an increasingly competitive landscape. Here comes a major market shift… We’ve written a lot about digital disruption in the food industry with the rise […]

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McDonald's $300 million AI gambit is yielding results

McDonald’s $300 million AI gambit is yielding results Stuart Lauchlan Tue, 07/30/2019 – 03:46 Summary: Dynamic Yield is delivering for McDonald’s digital transformation. Back in March McDonald’s bought Israeli AI mar-tech firm Dynamic Yield for $300 million, its biggest acquisition in decades. The intent was to boost intelligent personalization initiatives for the fast food chain, […]

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Training your dog with Blue-9 is a SuiteSuccess

Training your dog with Blue-9 is a SuiteSuccess Den Howlett Sun, 07/28/2019 – 23:07 Summary: Blue-9’s journey to NetSuite’s SuiteSuccess provides an interesting insight into the way fast-moving firms are taking advantage of modern cloud solutions to support growth. For those of us who are dog lovers, Blue-9’s story will be interesting, especially if, like […]

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Walmart restructure seeks a more integrated omni-channel balance

Walmart restructure seeks a more integrated omni-channel balance Stuart Lauchlan Tue, 07/23/2019 – 03:33 Summary: Walmart is engaged in some executive musical chairs in a bid to strike a better omni-channel balance. That didn’t take long. Earlier this month it emerged that Walmart was looking at a rumored $1 billion loss on its e-commerce operations […]

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Forever New eyes image recognition-based retail recommendations to fuel global expansion

Forever New eyes image recognition-based retail recommendations to fuel global expansion Jessica Twentyman Tue, 07/23/2019 – 02:36 Summary: The Australian fashion retailer is intent on global expansion and is fine-tuning its e-commerce strategy to appeal to overseas audiences. For decades, Australia’s location kept its homegrown fashion industry relatively sheltered from global competition. But in recent years, the […]

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ASOS can fix its warehouse problems, but can it win back the online trust of customers who've clicked away?

ASOS can fix its warehouse problems, but can it win back the online trust of customers who’ve clicked away? Stuart Lauchlan Thu, 07/18/2019 – 05:26 Summary: ASOS shares went into freefall today as the online fashion retailer struggles with its international expansion. A stark contrast between two big retail e-commerce companies today. On the one […]

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The self-driving pizza – coming to your door fresh from Domino's

The self-driving pizza – coming to your door fresh from Domino’s Stuart Lauchlan Wed, 07/17/2019 – 03:41 Summary: Domino’s is piloting the next step in digital delivery via a tie-up with robotics firm Nuro. At diginomica we’ve held up the QSR (Quick Service Restaurant) industry as a prime example of digital disruption and transformation in […]

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Celli Group pumps a draught of digital into its drink dispensing business

Celli Group pumps a draught of digital into its drink dispensing business Jessica Twentyman Fri, 07/12/2019 – 04:33 Summary: Italian manufacturer is using PTC’s ThingWorx IoT platform to enable its fountains, pumps and taps to convey data on their use and condition to major drinks companies When Paulo Cavalsassi joined Celli Group some two and […]

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