Trailblazing a Path for Blockchain | Vendors

The early news out of this week’s Salesforce TrailheaDX conference at San Francisco’s Moscone Center has focused on blockchain. Many of us think of blockchain as the technology that prevents counterfeiting digital currencies like bitcoin. However, the so-called cryptocurrencies have hit the rocks recently, losing value or at least fluctuating wildly, making them look more […]

Bringing shirt-making back to Britain – a made-to-measure omni-channel pitch from Pink Shirtmaker London

Bringing shirt-making back to Britain – a made-to-measure omni-channel pitch from Pink Shirtmaker London Stuart Lauchlan Thu, 05/30/2019 – 03:55 Summary: Pink Shirtmaker London uses Salesforce to create an omni-channel customer experience to an industry that’s tailor-made around personalisation. It’s many years ago now, but once upon a time the United Kingdom was one the […]

Amazon to Edge Out Small Wholesalers | E-Commerce

Amazon has been reworking relationships with several of its long-time wholesale suppliers in a bid to cut costs, Bloomberg reported Tuesday. The plan is to buy from larger companies instead of smaller businesses. Thousands of small suppliers that sell less than US$10 million annually on Amazon’s platform would lose bulk orders, while big brands like […]

Getting Chatty With Chatbots | E-Commerce

Chatbots have become an important part of the e-commerce shopping experience. They answer questions, provide information, and help customers along in their buying journey. Though they may never replace human beings entirely, they are central to many e-commerce-related interactions. “Chat apps are effective in communicating with customers because they provide a one-to-one line of communication […]

Putting the store at the core of Target's digital fulfilment success story

Putting the store at the core of Target’s digital fulfilment success story Stuart Lauchlan Tue, 05/28/2019 – 03:47 Summary: Against a spotty landscape pockmarked with failure, Target’s digital transformation remains an ongoing success story. Against a spotty landscape pockmarked with failure, Target’s digital transformation remains an ongoing success story. In 2019 so far, the retailer […]

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