Zuora subscription business platform gathers proof points in the pandemic

Zuora subscription business platform gathers proof points in the pandemic Phil Wainewright Fri, 05/29/2020 – 15:48 Summary: Zuora marks availability of its new platform with free workflows that help customers flex subscriptions through the COVID-19 lockdown (via Zuora) Businesses who collect revenue as a subscription have mostly found themselves cushioned from the impact of the […]

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Influx of E-Com Sales? Now’s the Time for 2021 Tax Planning | E-Commerce

Consumer spending has shifted even more heavily from brick-and-mortar to e-commerce during the coronavirus pandemic. Many retailers are pivoting to e-commerce shops for the first time, and established online retailers are experiencing sizable growth. Businesses that are seeing the highest uptick are those selling “essentials” — including groceries, office supplies, health and beauty, housewares, home […]

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Google Aims to Secure Voice Purchases Through Match Feature | E-Commerce

Google has undertaken a pilot program for Voice Match, a new voice confirmation feature for purchases made in Assistant, the company confirmed this week. “In the United States, a select number of users can now make purchases in certain apps and restaurants with Voice Match on Google Assistant-enabled smart speakers and smart displays,” a Google […]

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CRM’s K-Wave | Trends | E-Commerce Times

These are extraordinary times, in case you haven’t noticed. One of my contentions these days is that CRM is penetrating society to a point that it is taking on an outsized role, and I have called this the “CRMification” of society. In economics we often see a disruptive innovation climb a ladder as it becomes […]

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Digitzation is a luxury that high end brands can't ignore after COVID-19 – the tipping point from 'nice to have' to 'must have' for retail e-commerce?

Digitzation is a luxury that high end brands can’t ignore after COVID-19 – the tipping point from ‘nice to have’ to ‘must have’ for retail e-commerce? Stuart Lauchlan Tue, 05/26/2020 – 03:53 Summary: Digital transformation and e-commerce can’t be ignored by high end retail brands after COVID-19 as the physical shopping experience changes forever, says […]

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