Zuora subscription business platform gathers proof points in the pandemic

Zuora subscription business platform gathers proof points in the pandemic Phil Wainewright Fri, 05/29/2020 – 15:48 Summary: Zuora marks availability of its new platform with free workflows that help customers flex subscriptions through the COVID-19 lockdown (via Zuora) Businesses who collect revenue as a subscription have mostly found themselves cushioned from the impact of the […]

Influx of E-Com Sales? Now’s the Time for 2021 Tax Planning | E-Commerce

Consumer spending has shifted even more heavily from brick-and-mortar to e-commerce during the coronavirus pandemic. Many retailers are pivoting to e-commerce shops for the first time, and established online retailers are experiencing sizable growth. Businesses that are seeing the highest uptick are those selling “essentials” — including groceries, office supplies, health and beauty, housewares, home […]

How to Create Valuable Customer Conversations | Marketing

A pandemic, economic uncertainty and social distancing — what a kerfuffle we are in right now. As marketing leaders, it’s an incredibly difficult time to direct our teams. Everyone is struggling to navigate our current situation. Yet, while we’re all figuring out how to juggle emotions, families, dogs, toilet paper shortages, and a calendar full […]

CRM’s K-Wave | Trends | E-Commerce Times

These are extraordinary times, in case you haven’t noticed. One of my contentions these days is that CRM is penetrating society to a point that it is taking on an outsized role, and I have called this the “CRMification” of society. In economics we often see a disruptive innovation climb a ladder as it becomes […]

Report: Shortages Threaten Electronics Supply Chain | Trends

By Jack M. Germain May 26, 2020 11:43 AM PT COVID-19’s rampage is causing the electronics industry worldwide to suffer supply chain setbacks. Product innovation remains incredibly important in today’s new normal, but more than half (53 percent) of electronics industry product launches have been delayed or canceled due to the pandemic, suggests a new […]

Digitzation is a luxury that high end brands can't ignore after COVID-19 – the tipping point from 'nice to have' to 'must have' for retail e-commerce?

Digitzation is a luxury that high end brands can’t ignore after COVID-19 – the tipping point from ‘nice to have’ to ‘must have’ for retail e-commerce? Stuart Lauchlan Tue, 05/26/2020 – 03:53 Summary: Digital transformation and e-commerce can’t be ignored by high end retail brands after COVID-19 as the physical shopping experience changes forever, says […]

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