Retail POS needs real-time data for a better customer experience

Retail POS needs real-time data for a better customer experience Natalie Kouzeleas Fri, 07/31/2020 – 06:21 Summary: Retail innovation depends on real-time data from core systems at the point of sale. Neptune Software’s Natalie Kouzeleas explains how a cloud POS helps retailers move fast (© Lili Topa – shutterstock) Accurate, complete data that’s available when […]

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Google’s E-Commerce Push to Fill the ‘Messy Middle’ | E-Commerce

Google’s domination of the online advertising market appears to have stalled since Amazon last year became the third-largest digital ad platform in the U.S. behind the Google-Facebook duopoly. Search ads — a mainstay of Google’s revenues in the United States — are trending lower; but Amazon’s and Facebook’s digital ad revenues will grow, according to […]

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Never knowingly under-digital – John Lewis Partnership's post-COVID vision starts to take shape

Never knowingly under-digital – John Lewis Partnership’s post-COVID vision starts to take shape Stuart Lauchlan Fri, 07/31/2020 – 02:15 Summary: The John Lewis Partnership is a UK retail icon that’s thinking long and hard about what it needs to do to evolve for a post-COVID world. (John Lewis Partnership) What retail will look like in […]

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US Makes $57B Available to Small and Disadvantaged IT Providers | Government

By John K. Higgins Jul 30, 2020 3:42 PM PT United States government agencies will remain active in the information technology market, despite the impact of COVID-19 on agency operations. In fact, there is some evidence that the occurrence of the virus has spurred agencies to improve IT resources. For example, the General Services Administration […]

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Digital Sales Boom Puts Spotlight on Fraud Control Systems | Security

The move by retailers to online and mobile selling to survive the pandemic has resulted in a significant increase in digital fraud activity. The “2020 True Cost of Fraud Study: E-commerce/Retail Edition” by LexisNexis Risk Solutions found this to be partly because some fraud control systems are outdated, and partly because of increased transaction volume. […]

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Brewing resilience – how early digital vision is paying off for Starbucks

Brewing resilience – how early digital vision is paying off for Starbucks Stuart Lauchlan Wed, 07/29/2020 – 06:39 Summary: Starbucks made savvy early digital investments that paid off when the pandemic ground up long term planning. Customers are seeking safe, familiar and convenient experiences in many aspects of their lives. In that regard, our digital […]

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Garmin Confirms Services Upended by Ransomware Attack | Hacking

Garmin confirmed Monday that many of its online services have been disrupted by a cyberattack on its systems that occurred on July 23, 2020. Services disrupted by the attack, which encrypted data on the systems, included website functions, customer support, customer facing applications, and company communications, the company noted in a statement. “We have no […]

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