New Service Relays Customer Texts to In-Store Phone Lines | SMB

By Jack M. Germain Sep 29, 2020 5:11 AM PT Toronto-based telecom company Unite Communications in July launched a subsidiary company called TextMeAnywhere to help retailers manage customer curbside pickup and other customer contact services during COVID-19 and beyond. The new service uses a proprietary web application that transforms a business landline, VoIP, or toll-free […]

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Retail’s D2C pivot – how NIKE sprinted ahead of the field

Retail’s D2C pivot – how NIKE sprinted ahead of the field Stuart Lauchlan Tue, 09/29/2020 – 02:19 Summary: CEO John Donahoe outlines how Nike is reaching consumers directly through a variety of digital experiences, relying on fewer strategic partners. In common with other retailers, sporting apparel giant NIKE has seen an increase in its direct-to-consumer […]

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Enterprise hits and misses – Grocery stores get their COVID-19 report card and Snowflake wins the IPO lottery

Enterprise hits and misses – Grocery stores get their COVID-19 report card and Snowflake wins the IPO lottery Jon Reed Sun, 09/20/2020 – 16:48 Summary: This week – retail grocery chains get a COVID-19 digital gut check. Snowflake almost breaks the stock market with an outsized IPO. Fall virtual event season revs up, and I […]

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The e-commerce push isn't enough – how should retailers apply data in the pandemic economy?

The e-commerce push isn’t enough – how should retailers apply data in the pandemic economy? Jon Reed Tue, 09/22/2020 – 05:27 Summary: After COVID-19 hit, retailers knew what to do: beef up digital commerce, fix glaring supply chain woes. But now the questions get harder – especially when it comes to safely re-opening stores. Can […]

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