Sainsbury's challenge – build a lasting omni-channel retail model for the Vaccine Economy

Sainsbury’s challenge – build a lasting omni-channel retail model for the Vaccine Economy Stuart Lauchlan Thu, 04/29/2021 – 07:14 Summary: Sainsbury’s plunged to a heavy loss this week, but the foundations of a strong omni-channel future look to be in place. Whatever else becomes an enduring legacy of the COVID crisis, the shift to online […]

Mapping out Halfords digital transformation road trip – a lengthy journey through e-commerce, data integration, cloud telephony and ERP

Mapping out Halfords digital transformation road trip – a lengthy journey through e-commerce, data integration, cloud telephony and ERP Madeline Bennett and Jessica Twentyman Wed, 04/28/2021 – 09:26 Summary: Halfords has been engaged on a long-running digital transformation program that takes in Salesforce, SAP, 8×8 and Microsoft. Best known as a provider of car parts, […]

This New Online Marketplace Caters to Creators | E-Commerce

By Jack M. Germain Apr 28, 2021 6:15 AM PT TrovaPage, a new global open internet marketplace, helps creators and other entrepreneurs focus on marketing without detracting from their creativity. Cofounder Jingming Li on Tuesday announced the marketplace’s launch, though the website has been open for the last few months for entrepreneurs working in the […]

Digital transformation drives omni-channel growth and more lucrative customers at Albertsons

Digital transformation drives omni-channel growth and more lucrative customers at Albertsons Stuart Lauchlan Tue, 04/27/2021 – 07:35 Summary: US grocery giant Albertsons has seen its investment in digital transformation pay off during the COVID crisis; now it needs to extend that into the Vaccine Economy and beyond. Almost every critical capability in our company is […]

It takes a village – how retailer Furniture Village furnished customer experience during COVID via live chat with Salesforce

It takes a village – how retailer Furniture Village furnished customer experience during COVID via live chat with Salesforce Stuart Lauchlan Tue, 04/27/2021 – 03:12 Summary: Furniture Village used Commerce Cloud as a platform to keep business up-and-running during COVID lockdowns when its physical stores were shuttered. The COVID-19 crisis and the consequent shift to […]

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