Never the same again? M&S has found digital religion at last, but can an 'omni-everything' mindset translate into a monetized customer base?

Never the same again? M&S has found digital religion at last, but can an ‘omni-everything’ mindset translate into a monetized customer base? Stuart Lauchlan Fri, 05/28/2021 – 03:49 Summary: Hoping to be pleasantly surprised, M&S throws itself into digital transformation after plunging to massive losses during the COVID crisis. Tracking the digital transformation – or […]

Amazon Cuts Deal to Buy MGM for $8.45B | Wall Street

By Jack M. Germain May 26, 2021 2:34 PM PT Amazon and Metro Goldwyn Mayer (MGM) on Wednesday announced a definitive merger agreement for Amazon to acquire MGM for $8.45 billion. Completion of this transaction is subject to regulatory approvals and other customary closing conditions. MGM primarily made feature films and TV shows since it […]

E-Commerce Tending to Health and Wellness Needs | E-Commerce

Emerging from the pandemic, people are more concerned than ever before about their health and well-being. As a result, increasingly they’re turning to digital and e-commerce solutions to address their needs. In response, e-commerce companies marketing everything from personalized eating plans to immune-boosting supplements to mindfulness practices are emerging; providing consumers with the means to […]

It Pays to Nurture Your Existing Customers | E-Commerce

Important as it is to continually acquire new customers, it’s every bit as vital for businesses to nurture existing clientele. The E-Commerce Times talked with several experts in customer engagement to get their thoughts about why it’s critical to cultivate current customers — and how to encourage them to stick around. “Assuming that a firm […]

More stores in store as Target demonstrates (again) the value of striking the omni-channel balance in retail

More stores in store as Target demonstrates (again) the value of striking the omni-channel balance in retail Stuart Lauchlan Thu, 05/20/2021 – 03:07 Summary: Last year was all about digital, this year it’s all about a return to the stores. Target’s omni-channel strategy enables it to switch gears seamlessly as the Vaccine Economy opens up. […]

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