Bealls, Inc. CTO on its Legacy Modernization Journey
JaNiya Arrington
Bealls, Inc. is a legacy family-owned business undergoing a technology modernization journey. In this video interview, Karen Beebe, chief technology officer of Bealls, Inc., reflects on the company’s history, culture and commitment to innovation. Beebe shares how she stays up-to-date on the latest technology advancements …
3 Holiday Strategies to Keep Customers Coming Back for More
Manu Mathew
As the holiday season approaches, retailers face a unique opportunity to strengthen customer relationships and drive long-term loyalty long after December. With Cyber Week spending reaching an astonishing $38 billion in 2023, up 7.8 percent from the previous year, it’s clear that consumers are ready …
BIMI Email Standard Gets Big Boost by Becoming Less of a Standard
Roop
New moves by Google and Apple have given the Brand Indicators for Message Identification (BIMI) standard a huge boost. However, those same moves have fractured the email standard by creating multiple paths to various levels of compliance at various inbox providers. …
Wayfair Launches Paid Loyalty Program
Joe Keenan
Wayfair has launched a premium loyalty program across all of its banners, including Wayfair, AllModern, Birch Lane, Joss & Main and Perigold. Membership costs $29 per year with rewards that never expire as long as subscriptions do not lapse, according to a company press release. …
Lovesac CEO Shawn Nelson Shares a Key Leadership Tactic to Embrace
Kristina Stidham
Shawn Nelson is an accomplished entrepreneur, having founded furniture and home decor brand Lovesac in 1998. Serving as Lovesac’s CEO, Nelson has helped to grow the business from humble beginnings (operating out of his parent’s basement) into a $700 million-plus organization. During that journey, Nelson …
Beyond and Kirkland’s Partner on Bed Bath & Beyond Stores
Bed Bath & Beyond brick-and-mortar stores are set to return in a new, smaller format. The plan is part of a partnership between Beyond, which is the owner of Bed Bath & Beyond, Overstock, Zulily and other online retail brands, and Kirkland’s, which is a specialty retailer focused on home decor, …
Northern Tool + Equipment Execs on its Witty New Marketing Strategy
In episode 467 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Frank Crowson, senior vice president and chief marketing officer, and Jim Nelson, fractional executive creative director at Northern Tool + Equipment, a family-owned, leading supplier of high-quality tools and equipment. Listen in as Crowson and …
6 Common Accessibility Myths that Cost Brands Customers [with on-demand webinar]
The No. 1 impediment to creating more accessible and inclusive digital experiences is false preconceptions. Do you believe any of these six myths about accessibility? …
Secrets to Marketing Performance and Data Integration With Adverity
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mitesh Lakhani, senior director of solutions consulting at Adverity, the integrated data platform for the modern marketer. Listen in as Lakhani details his career background and Adverity’s offerings (1:00), the evolution of marketing …
NRF: Steady Sales Growth Projected for 2024 Holiday Season
Marie Albiges
The National Retail Federation (NRF) forecasts holiday spending to grow between 2.5 percent and 3.5 percent this holiday season, potentially easing concerns over any economic downturns expected. The retail industry trade association said we should expect people to spend between $979.5 billion and $989 billion …
