Why Your AI Solutions May Not Be Working as Expected
Roop
Every organization is excited about the potential of AI to improve their operations, but many are finding it difficult to make AI at scale a reality. If your brand is struggling to achieve what they expected with AI, answering these questions can help you …
AI Orchestration: The Engine of Smarter Retail Workflows
Sumit Mahajan
For retailers today, meeting customer expectations takes more than adding artificial intelligence tools. The real impact comes when those tools work together, coordinating data, automations and insights so that operations run smarter and customers feel the impact. That’s what AI orchestration promises, and it’s starting …
Why Physical Stores Still Matter: Building Trust in the Digital Age
Stephen Preuss
We’ve all heard the narrative: brick-and-mortar retail is dying, e-commerce is the future and physical stores are relics of a bygone era. But here’s what that narrative misses: for certain categories, especially in retail technology, the physical store isn’t just surviving; it’s thriving. And there’s …
Barnes & Noble to Open 60 New Stores in 2026
Joe Keenan
Barnes & Noble is opening more stores for readers to shop at in the new year. After nearly two decades of “declining store numbers,” the bookseller has plans to open 60 new locations across the country in 2026, in addition to the dozens opened this …
Primark’s U.S. Marketing Head on Brand Building and Store Expansion
In episode 497 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rene Federico, head of marketing for the U.S. at Primark, a global fashion retailer founded and based in Dublin, Ireland. Listen in as Federico discusses Primark’s growth in the U.S., focusing on marketing strategies …
From Discovery to Delivery: What Separates Top Digital Gift Card Programs
Gift cards continue to be one of the most resilient and valuable product categories in retail, and the latest research shows that their importance is only growing. According to new findings from NAPCO Research and Blackhawk Network (BHN), the U.S. and Canada gift card market …
US Census Bureau: Retail Sales Remained Flat in October
Marie Albiges
U.S. retail sales remained unchanged from September to October as consumers moderated their spending ahead of the holiday season. The U.S. Census Bureau provided the October sales numbers earlier this week; the report was delayed more than a month because of the 43-day government shutdown …
The AI ROI Killer Lurking in Your Architecture: Data Access Charges
Even when you have a first-rate artificial intelligence solution, so much of your success with it comes down to the data you have to fuel it. Do you have quality data to drive the AI solution? Do you have the necessary depth of quality …
7 AI Priorities That Will Define Retail in 2026
Wendy Gonzalez
Artificial intelligence has moved beyond the pilot phase in retail. Most major retailers now use AI across their operations, with 92 percent of retail marketers reporting active AI adoption this year alone — and more than half planning to increase their investment. The global AI …
Retailers Rethink In-Store Technology Decisions to Drive Confident Commerce
Michelle Connolly
Digital transformation is a critical initiative for many retail organizations. In fact, the market is projected to grow to nearly $500 billion by 2030, spurred by experience-driven models and edge-enabled experiences. In today’s challenging landscape, balancing innovation with profitability is an extremely tricky proposition. Every …
