Craft Retailer Joann Files for Bankruptcy for Second Time in a Year
Joe Keenan
Craft retailer Joann Inc filed for Chapter 11 protection in Delaware on Wednesday, saying that inventory shortages had forced it to back into bankruptcy for the second time in less than a year. Joann said it intends to seek a buyer for its business, which …
3 Key Insights From Total Retail’s Top 50 Tips of 2024 Report
Kristina Stidham
In this episode of Retail Right Now, Marie Albiges and Joe Keenan discuss Total Retail’s recently released Top 50 Tips of 2024 report. This annual report is a curation of the top insights and best practices published across Total Retail’s various content channels in the …
The Dawn of a New Marketing Era: RCS Delivers the Modern Messaging Experience Consumers Crave
Alex Campbell
The next big marketing communication channel is here — rich communications services (RCS). This messaging protocol has the potential to replace the SMS (short message service) format marketers have grown to know and love. Though many Android users already had access, Apple accelerated the transition …
NRF 2025: What Trends Can We Expect to See at Retail’s Big Show?
Dean Frew
It’s almost that time of year again … NRF, one of the biggest retail shows, is back for 2025. Retail’s Big Show invites more than 6,200 brands from around the world to the Big Apple to unveil the latest trends and insights the retail sector …
Digital Marketing Tests to Run in the Runup to the Holiday Season
Roop
The back-to-school season, Labor Day, and Halloween represent great opportunities to better align with your ever-changing customers before heading into the all-important holiday season. …
True Religion Acquired by Private Equity Firm
Marie Albiges
True Religion, the jeans brand that sold out of bankruptcy, has been acquired by private equity firm ACON Investments and retail investment firm SB360 Capital Partners, according to a press release sent by ACON on Tuesday. The terms of the deal weren’t disclosed. The investment fund …
The Great Search Shift: How Retailers Can Adapt to the New Rules of Search
Charli Rogers
Today’s retail landscape is no walk in the park. Communication has evolved unimaginably: endless forums and review sites sharing consumer opinions, expectations for highly personalized experiences, and digital giants like Google and Amazon.com, which have conditioned consumers to expect instant access and gratification. It’s more …
Picking the Right Sender Name: Brand or Person?
Which is the right sender name: Brand or Person? Some brands are feeling the pressure to use people’s names, but if that’s done in the wrong way, this tactic can cause a number of problems. …
AI Chatbots: Friend or Foe This Holiday Season?
Urvashi Sheth
The holiday season is here, which means consumers are ready to spend. Every dollar spent inevitably leads to more customer service inquiries, whether travel, clothes or gifts. Given that the human attention span has dropped a whopping 25 percent in the past few years, brands …
Simplifying Store Management: Making Sense of Complexity and Driving Performance
Julian Mills
More than 4,500 new stores have opened this year, and while this growth is a testament to retail’s resilience, it brings a series of complexities for store leaders to manage. Whether you’re overseeing one store or a network of thousands, the role of a store …
