Many Shoppers Now Want Zero In-Store Human Interaction | Trends

By Jack M. Germain Nov 10, 2020 5:00 AM PT The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interactionless in-store shopping that resembles an e-commerce experience. But these redesigns are not for all shoppers. Some prefer no brick-and-mortar shopping […]

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