WFH Era Puts Emphasis on Ergonomics | Trends

Workplace ergonomics enhancements can simultaneously help reduce risk factors that lead to musculoskeletal injuries while providing better human performance and productivity. Now that so many people work from home, ergonomic workspaces, furniture, and design have become a key concern when setting up a home workspace or company offices of the future. Alongside this demand is […]

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New Customer Experience Needs and Commerce Trends for 2021 | Customer Experience

As consumers get comfortable with their newfound digital wallets and gift cards, marketers must continue to adapt their strategies to changes in shopping behavior to better finesse the customer experience. Both consumers and vendors have had non-stop adjustments. Lockdowns and social distancing requirements accelerated the adoption of new technologies. Commerce trends that were on the […]

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Apple’s New Privacy Framework Pressures the Digital Ad Market | Privacy

Apple’s plan to release its App Tracking Transparency (ATT) privacy enhancement feature in early spring has set the ad industry on its ear and triggered a war with Facebook. ATT requires apps to get a consumer’s authorization before tracking them or the devices they are using. Ray Wang, principal analyst and founder at Constellation Research, […]

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Shifting Shopping Trends Push Retailers to Rethink Marketing | Marketing

By Jack M. Germain Feb 25, 2021 4:12 AM PT A Shopper Experience Index report by Bazaarvoice, a provider of product reviews and user-generated content (UGC) solutions, shows shopping trends are expanding as the pandemic’s impact on e-commerce continues, forcing retailers to adapt their marketing strategies to meet new consumer expectations and demands. Consumer adoption […]

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Contactless Goes Far Beyond Payments: It’s For Everything | E-Commerce

Even before the COVID-19 pandemic, contactless payments stood as one of the most noticeable changes in the retail industry. According to a Forbes Technology Council post, the global contactless payments market size is expected to go from $10.3 billion in 2020 to $18 billion in the next five years. When dealing with purchases and deliveries, […]

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How Biometric Authentication Methods Will Revamp the Commerce Experience | Emerging Tech

Secure contactless transactions will be essential to keep employees and customers safe in the post-pandemic shopping and workplace era. COVID-19 has sped up much of the digital transformation already under development for commerce, online, in brick-and-mortar stores, and within corporate workplaces. Some of these contactless procedures are already being deployed. As they become more prominent, […]

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