Macy's CEO – coming out of COVID-19 emphasizes "the beauty of omni-channel"…and where the gaps are

Macy’s CEO – coming out of COVID-19 emphasizes “the beauty of omni-channel”…and where the gaps are Stuart Lauchlan Fri, 06/12/2020 – 07:02 Summary: Macy’s has been re-opening stores and it’s going better than expected, but CEO Jeff Gennette can identify omni-channel priorities ahead. (PIxabay) As stores begin to re-open what will the shift towards e-commerce […]

/0 comments

Enterprise hits and misses – contactless payments on the rise, equality on the corporate agenda, and Zoom and Slack in review

Enterprise hits and misses – contactless payments on the rise, equality on the corporate agenda, and Zoom and Slack in review Jon Reed Sat, 06/06/2020 – 19:03 Summary: This week – will health demands of COVID-19 push the U.S. into hands-free payments? Zoom, Slack and Zuora all face the earnings music – we analyze. And: […]

/0 comments

Gap’s new CEO needs more than “digital sunshine” after COVID-19 fuels the worst results in half-a-century, despite the retailer’s omni-channel capabilities

Gap’s new CEO needs more than “digital sunshine” after COVID-19 fuels the worst results in half-a-century, despite the retailer’s omni-channel capabilities Stuart Lauchlan Mon, 06/08/2020 – 03:46 Summary: Let the (digital) sun shine! Gap’s new CEO has taken on the role at the most overcast of times, but her omni-channel credentials remain the retailer’s best […]

/0 comments

Is COVID-19 the catalyst for tapping into a contactless payment revolution in the US?

Is COVID-19 the catalyst for tapping into a contactless payment revolution in the US? Chris Middleton Fri, 06/05/2020 – 03:51 Summary: Contactless payments are a good idea in the middle of a global public health crisis, but some countries are more ready to take advantage than others. (Pixabay) There’s a change of payment culture happening […]

/0 comments

Tracking contactless – how Visa and Mastercard are planning for a COVID-19 bump for hands-free digital commerce

Tracking contactless – how Visa and Mastercard are planning for a COVID-19 bump for hands-free digital commerce Stuart Lauchlan Fri, 06/05/2020 – 04:09 Summary: If COVID-19 results in greater adoption of contactless payment tech, there could be CX benefits for digital commerce overall. Visa and Mastercard are ready to tap into the opportunity. (PIxabay) Payment […]

/0 comments

Hardly any stores, 25 years of e-commerce experience and selling comfy clothes – how Lands End has risen to the COVID-19 retail challenge

Hardly any stores, 25 years of e-commerce experience and selling comfy clothes – how Lands End has risen to the COVID-19 retail challenge Stuart Lauchlan Wed, 06/03/2020 – 03:54 Summary: If your retail footprint only has 26 stores, shuttering those doesn’t have the same impact as for other retailers. Lands End has tapped into a […]

/0 comments

Hardly any stores, 25 years of e-commerce experience and selling comfy clothes – how Lands End has risen to the COVID-19 retail challenge

Hardly any stores, 25 years of e-commerce experience and selling comfy clothes – how Lands End has risen to the COVID-19 retail challenge Stuart Lauchlan Wed, 06/03/2020 – 03:54 Summary: If your retail footprint only has 26 stores, shuttering those doesn’t have the same impact as for other retailers. Lands End has tapped into a […]

/0 comments

Hardly any stores, 25 years of e-commerce experience and selling comfy clothes – how Land Ends has risen to the COVID-19 retail challenge

Hardly any stores, 25 years of e-commerce experience and selling comfy clothes – how Land Ends has risen to the COVID-19 retail challenge Stuart Lauchlan Wed, 06/03/2020 – 03:54 Summary: If your retail footprint only has 26 stores, shuttering those doesn’t have the same impact as for other retailers. Lands End has tapped into a […]

/0 comments

Zuora subscription business platform gathers proof points in the pandemic

Zuora subscription business platform gathers proof points in the pandemic Phil Wainewright Fri, 05/29/2020 – 15:48 Summary: Zuora marks availability of its new platform with free workflows that help customers flex subscriptions through the COVID-19 lockdown (via Zuora) Businesses who collect revenue as a subscription have mostly found themselves cushioned from the impact of the […]

/0 comments
1 2 3 4 5 40
top