Is a Lack of Data Readiness Holding You Back From a Personalized CX? It’s Time to Invest in a Data Ecosystem
Is a Lack of Data Readiness Holding You Back From a Personalized CX? It’s Time to Invest in a Data Ecosystem
At its inception, digital for retail and commerce promised total visibility, reporting and optimization of each customer’s interactions with a brand across their lifetime. That promise is the foundation of online marketing. But while companies that invest in digital experience generate an incredible quantity of data, they often feel burdened by its volume. And they […]