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Bridging High-Tech Efficiency With High-Touch Personalization: AI’s Role in Scaling Customer Service Excellence

bridging-high-tech-efficiency-with-high-touch-personalization:-ai’s-role-in-scaling-customer-service-excellence
Retail

Bridging High-Tech Efficiency With High-Touch Personalization: AI’s Role in Scaling Customer Service Excellence

Imagine a time when walking into a store meant being greeted by an associate who knew your size, taste, budget and buying history. Instead of a generic “How can I help you?” they’d say, “How did you like your Hoka running shoes? Would you like to check out the brand’s latest pair? It offers the […]