The Experiential Edge: How Brands Are Harnessing the Power of Curated, Community-Building Brick-and-Mortar Experiences Via Technology

The Experiential Edge: How Brands Are Harnessing the Power of Curated, Community-Building Brick-and-Mortar Experiences Via Technology
What do athletic apparel brand lululemon, beauty brands Glossier and Sephora, outdoor equipment company REI, and the restaurant brand Eataly have in common? They’re all investing in experiences to reshape the future of retail. Even as retailers pump more into digital experiences and technology, the latest consumer trends suggest that instead of devaluing or downplaying […]