Key Takeaways From the 2025 Best Digital Gift Card Programs Report
Kristina Stidham
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Marie Albiges discuss the recently released 2025 Best Digital Gift Card Programs report, produced by NAPCO Research in conjunction with Blackhawk Network. This eighth annual report is the most comprehensive assessment of the …
Nike Restructures, Names New Brand President
Marie Albiges
Nike announced a series of leadership changes and restructuring on Monday, including the retirement of its current president of consumer, product and brand. The company is restructuring its consumer, product and brand leadership into three separate areas: consumer and sport, marketing, and product creation. As …
The Power of AI, Mobile-First, and Performance Ads in Unlocking Global Retail Growth
Greg Wang
Fueled by mobile commerce and innovative acquisition strategies, retailers are expanding globally. The rise of brands like SHEIN and Temu has raised the bar, showing that mobile-first and data-driven approaches can drive extraordinary growth in international markets. Adjust’s latest Mobile App Trends report finds that …
How Predictive AI is Powering Smarter, More Personalized Loyalty Programs
Alfred Sin
Loyalty programs have long been a cornerstone of customer retention strategies. However, many still fall short of delivering the personalized experiences customers expect. Traditional loyalty programs often rely on static rules and broad segmentation, offering generic rewards that fail to inspire true loyalty. Predictive artificial …
Saks Launches a Luxury Storefront on Amazon
Joe Keenan
Saks Fifth Avenue has launched a multibrand luxury storefront on Amazon Fashion, according to a Tuesday press release. The new shopping section is called Luxury Stores at Amazon. It features a selection of merchandise curated by Saks Fifth Avenue, including women’s and men’s ready-to-wear, beauty, shoes, …
The Cost Behind the Cost: Why Retailers Need to Rethink Their Payment Strategy
Emanuel Pleitez
Credit cards and e-commerce now dominate modern retail, making cash increasingly obsolete and payment processing critical to a retailer’s financial health. Yet many small and medium-sized businesses still do not fully understand how processing fees impact their bottom line. …
6 Ways that Subject Line Writing Has Changed
Roop
Have your subject line writing strategies and tactics kept up with the times? Check and see if you’re accounting for these six changes in subject line writing. …
Email Marketing Trends for 2024: Competitive Differentiators
Offering the biggest reward for the least risk, these 7 email marketing tactics and technologies are rated as low adoption but high impact by our digital marketing experts. …
A Recap of Top Trends and Takeaways From Shoptalk 2025
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Marie Albiges share their biggest takeaways from Shoptalk 2025, held from March 25-27 in Las Vegas. They detail the key industry trends discussed on stage at the event as well as the insightful …
The Peak Season Reality Gap: What Retailers Must Do Differently in 2025
Josh Lett
In retail, confidence is a double-edged sword. Our recent industry analysis revealed a startling disconnect: while 93 percent of supply chain leaders entered the 2024 peak season confident they would meet customer expectations, post-season data showed that 58 percent struggled with delivery timing and order …
