How to Stress-Test Your Tech Stack Before BFCM Hits
Black Friday and Cyber Monday (BFCM) are fast approaching, and with them comes one of the most intense tests a retailer’s tech stack will face all year. Everyone talks about traffic spikes and promotions, but what really determines success is the strength of your backend. …
How AI is Empowering Specialty Retailers and Leveling the Retail Playing Field
With deeper pockets, broader visibility, and more resources, big-box retailers have held a distinct advantage over smaller, specialty retailers. Artificial intelligence is changing that by leveling the playing field and putting greater reach and opportunity into the hands of smaller specialty retailers. Today, category-specific stores …
Welcome Email Best Practices: Making a Great First Impression
Start off your new email marketing relationships right by sending the most effective welcome email possible. Here are 9 welcome email best practices to follow… …
How Video Commerce is Reshaping Customer Engagement Far Beyond Social Media
Let’s face it, video is everywhere you look. With 87 percent of customers starting their product searches on e-commerce stores, the integration of interactive video content on product pages, landing pages, and throughout the online shopping experience is no longer a futuristic notion — it’s …
The New Retail Media Playbook for Earning Long-Term Brand Investment
Retail media networks (RMNs) are projected to generate $62 billion in ad spend this year. But behind the headline numbers, intensifying pressures and new competitors are forcing them to prove greater value. With rising ad costs and inconsistent insights, advertisers are questioning the return they …
Why Retailers Can’t Afford a Bad Delivery Experience
In recent years, the blame game around shipping mishaps has shifted. According to a recent report from UPS Capital Insurance Agency, Inc., only 39 percent of surveyed consumers now blame shipping providers for delivery issues — a stark contrast to 83 percent in 2022. This …
Gildan Activewear to Buy Hanesbrands for $2.2 Billion
U.S. undergarments maker Hanesbrands has been bought by Canadian firm Gildan Activewear in a $2.2 billion agreement, the companies announced Wednesday. Gildan, whose brands include Anvil, Gildan, American Apparel, Peds, and Gold Toe, will pay about $6 per Hanesbrands share. The companies said the transaction …
How Trade Policy Uncertainty is Disrupting Retail Hiring
The retail sector, like much of the rest of the economy, is in a holding pattern, waiting for tariff policy to clarify and the path ahead to become clear. Retailers face unique challenges even in the best of times: high turnover, issues that arise in …
AI Can’t Fix a Poor Data Foundation: Brands Need to Get Their House in Order First
At this point, your brand has likely implemented an artificial intelligence tool, or five, in hopes of achieving better campaign performance, predictive targeting or dynamic creative, just to name a few. It’s clear that AI is dominating industry conversations and has proven to be a …
Key Lead Nurturing Campaigns by Industry
Financial services, logistics and distribution, manufacturing, and other industries have unique products and customer behaviors that can benefit from their own unique nurture flows. Here are some of those industry-specific nurtures… …