10 Big CX Ideas for 2025
Roop
The customer experience is undergoing a dizzying evolution that’s disrupting the status quo like never before. Here are the biggest disruptors and how to adapt. …
How IoT Technology Mitigates Retail Inventory Risk Across the Supply Chain
Guy Yehiav
The retail industry faces mounting pressure to maintain precise control over inventory as it moves through increasingly complex supply chains. Today’s retailers need real-time visibility into both location and condition of goods — from distribution centers to store shelves. Traditional approaches to inventory management often …
The Challenges and Opportunities of Retail Media
Daniel Avshalom
At a growth rate of 21.8 percent for 2024, retail media is the fastest-growing form of ad spend in the U.S., according to data from eMarketer. As impressive as that growth rate is, retail media faces challenges hampering its growth. Dominance in Retail Media For …
The E-Commerce Outlook for 2025: Key Drivers and the Path Forward
Jim Swift
As we begin 2025, e-commerce continues to be a significant cornerstone in retail with trends driven by evolving consumer habits and rapid technological advancements. Customers continue to discover more online, and opportunities to purchase quickly follow. Recent retail reports show continued growth in e-commerce sales. …
The New Consumerism: Lessons From the Election
Ian Baer
As retailers approach 2025, the political season has brought into focus significant opportunities to learn from consumers based on their tendencies exhibited throughout the election cycle and its outcomes. The brands that perform best in 2025 and the following years will make powerful use of …
6 Signs You Need an Email Accessibility Audit
How many of these are true for your brand? Any one of these is an indicator it may be time to reassess your email accessibility. Two or more is an indicator it’s definitely time. …
Maximize Retail Media Results With Creator Content
emacmullen
Discover how a national brand achieved breakthrough results — including 2X ROAS, 66,000+ units sold, and a 59% increase in new buyers — by pairing creator content with cutting-edge retail media strategies. Use this new report to learn how you can replicate this success in …
How Are Retail Managers Automating Tasks With Process Management Platforms to Improve Efficiency?
Fred Whipp
Some U.S. retailers are relying on paper-based processes for daily checks, leaving many stores open to unresolved mistakes. Paper-based processes, such as fridge temperature lists, are untraceable, making it impossible for store managers to confirm whether they were completed correctly. Many leading retail officials claim …
Craft Retailer Joann Files for Bankruptcy for Second Time in a Year
Joe Keenan
Craft retailer Joann Inc filed for Chapter 11 protection in Delaware on Wednesday, saying that inventory shortages had forced it to back into bankruptcy for the second time in less than a year. Joann said it intends to seek a buyer for its business, which …
3 Key Insights From Total Retail’s Top 50 Tips of 2024 Report
Kristina Stidham
In this episode of Retail Right Now, Marie Albiges and Joe Keenan discuss Total Retail’s recently released Top 50 Tips of 2024 report. This annual report is a curation of the top insights and best practices published across Total Retail’s various content channels in the …
