Retail Tech Leaders on Balancing CX With Fraud Protection Efforts
Kristina Stidham
The rising incidences of fraud and theft across the retail industry has been a significant challenge for organizations to deal with. There may not be a simple solution to the problem, yet there are people and organizations taking the lead when it comes to fraud …
Dollar Tree’s CEO Steps Down, Cites Health Concerns
Joe Keenan
Embattled discount chain Dollar Tree announced its CEO and chairman, Rick Dreiling, had stepped down on Sunday. Dreiling, who joined Dollar Tree as executive chairman in March 2022, said he is leaving for personal reasons. “With my health presenting some new challenges over the past …
E-Commerce Logistics: How to Prepare for Peak Season
ECN Team
Peak season is the most crucial time for e-commerce businesses. Sales skyrocket, but so do logistical challenges. Preparing well for this period can make or break a business. To stay competitive, e-commerce merchants must start planning logistics well in advance. Peak season typically refers to …
How to Overcome Common AI Mistakes [with on-demand webinar]
Roop
While AI tools provide many potential benefits, many organizations have been spending more time chasing AI than executing it with meaningful results. Here are 5 common AI mistakes we see and how to overcome them… …
What a Shortened Holiday Season Means for Your Omnichannel Strategies
Kristin Naragon
With only 27 days between Thanksgiving and Christmas, brands and marketers need to be more strategic than ever this holiday season, as there’s less time to capitalize on one of the year’s most important revenue opportunities. Despite the shortened timeline, holiday sales are still expected …
Keeping Diversity, Equity & Inclusion Authentic and Impactful
Tony Gonzalez
In the years following the pandemic, diversity, equity, and inclusion (DE&I) became a top priority for many companies. It was encouraging to see businesses take meaningful steps toward building more inclusive workplaces and marketing strategies. But as economic uncertainties arise, some companies are starting to …
Panel: Tackling Loss Prevention and Fraud Through Technology | Total Retail Tech 2024
This video features a panel discussing how retailers are tackling loss prevention and fraud through technology from Total Retail Tech 2024 in Charlotte, NC. Speakers include Sree Sreedhararaj, Chief Technology Officer, IPSY; Karen Beebe, Chief Technology Officer, Bealls, Inc.; Adam Gunnett, Director, IT and Business …
Cindy Solomon, Founder and CEO, Courageous Leadership Institute | Total Retail Tech 2024
This video features a keynote from Cindy Solomon, founder and CEO of Courageous Leadership Institute, titled “Why Courageous Leaders Are Driving the Evolution of Tech” from Total Retail Tech 2024 in Charlotte, NC. As a self-confessed “recovering corporate executive,” Cindy’s mission is to radically update the …
Bealls, Inc. CTO on its Legacy Modernization Journey
JaNiya Arrington
Bealls, Inc. is a legacy family-owned business undergoing a technology modernization journey. In this video interview, Karen Beebe, chief technology officer of Bealls, Inc., reflects on the company’s history, culture and commitment to innovation. Beebe shares how she stays up-to-date on the latest technology advancements …
3 Holiday Strategies to Keep Customers Coming Back for More
Manu Mathew
As the holiday season approaches, retailers face a unique opportunity to strengthen customer relationships and drive long-term loyalty long after December. With Cyber Week spending reaching an astonishing $38 billion in 2023, up 7.8 percent from the previous year, it’s clear that consumers are ready …
