3 Reasons Why Autonomous Mobile Robots Are Better Than Drones for Inventory Management in Distribution Centers
Zeena Keshwji
Optimized inventory management is essential to retailers and CPG (consumer packaged goods) brands throughout the supply chain, with each touchpoint impacting operational efficiency and profitability. At times, drones have been at the forefront of discussion around inventory management within distribution center environments, notably for their …
How System Failures Could Crush Your Cyber Monday Profits. Here’s What the World’s Biggest Retailers Need to Consider
Mehdi Daoudi
The CrowdStrike incident this past summer sent ripples across industries, exposing cybersecurity vulnerabilities that affected businesses of all sizes. Here’s how retailers can learn from the incident ahead of the busiest season of the year. In the Wake of CrowdStrike … With Cyber Monday just …
Key Findings and Trends Revealed in the 2024 Retail Technology Report
Kristina Stidham
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Kristina Stidham discuss Total Retail’s recently released 2024 Retail Technology Report, an analysis of market trends, buying behaviors, and future opportunities. They share key findings from the survey of technology decision-makers from across …
How SoLoMo Fits Into Retail’s Future
During a keynote presentation at Total Retail Tech 2024, Sucharita Kodali, vice president and principal analyst at Forrester, shared an analysis of industry data and consumer insights. SoLoMo, or social, local and mobile, has been a term used by retail marketers for years. In this …
Understanding AI: 5 Frameworks for Marketers
Roop
Marketers, here are 5 illustrated frameworks to help you better understand the key differences between classic AI, machine learning, and generative AI. …
Hot Topic Suffers Data Breach Exposing 57 Million Records
Joe Keenan
Hot Topic has reportedly suffered a data breach exposing tens of millions of customer records. The data breach happened in October and exposed 57 million unique email addresses, but also included physical addresses, phone numbers, purchases, genders, dates of birth, and partial credit data containing …
Changing Consumer Behaviors in an Evolving Economy: What Retailers Should Expect This Holiday Season
David MacDonald
With the holiday season in full swing, retailers are already navigating an economic landscape marked by shifting consumer behaviors. According to Deloitte, holiday retail sales are expected to increase by more than 3 percent this year, a long-awaited sign that we’re finally approaching pre-pandemic levels. …
Retail Tech Leaders on Balancing CX With Fraud Protection Efforts
The rising incidences of fraud and theft across the retail industry has been a significant challenge for organizations to deal with. There may not be a simple solution to the problem, yet there are people and organizations taking the lead when it comes to fraud …
Dollar Tree’s CEO Steps Down, Cites Health Concerns
Embattled discount chain Dollar Tree announced its CEO and chairman, Rick Dreiling, had stepped down on Sunday. Dreiling, who joined Dollar Tree as executive chairman in March 2022, said he is leaving for personal reasons. “With my health presenting some new challenges over the past …
E-Commerce Logistics: How to Prepare for Peak Season
ECN Team
Peak season is the most crucial time for e-commerce businesses. Sales skyrocket, but so do logistical challenges. Preparing well for this period can make or break a business. To stay competitive, e-commerce merchants must start planning logistics well in advance. Peak season typically refers to …
