Destination XL Tops Ranking of Omnichannel Retailers
Joe Keenan
Earlier this month, Total Retail released its seventh annual ranking of 100 leading retailers and brands based on the omnichannel services offered across their organizations (e.g., supply chain, loyalty, payments, customer service), and the execution of those services. The comprehensive report identifies the companies performing best …
SHEIN Reportedly Files for IPO
Marie Albiges
Multiple news outlets have reported that the fast-fashion, low-cost, China-based clothing retailer SHEIN has filed for an IPO after months of rumors surrounding such a move. CNBC reported that the e-commerce company could start trading on the public markets in 2024. SHEIN was last valued at …
Online Data Provides Glimpse Into Black Friday Shopping
CouponFollow analyzed Google search volumes to find out which retailers in the U.S. are going to be the most popular this year. We used search tool Ahrefs to find the most recent data on monthly search volumes for America’s top retailers. Explore the table below for …
Thanksgiving Day E-Commerce Sales Break Records
Consumers spent $5.6 billion on Thanksgiving Day (Nov. 23), up 5.5 percent year-over-year, highlighting the continued shift to more spending online. In the holiday season so far, consumers have spent $76.7 billion online, up 6.8 percent YoY in the first 23 days of November. Black Friday is expected to bring in $9.6 billion, …
Kohl’s Won’t Replace Exiting COO Dave Alves, Lowers Outlook
Kristina Stidham
Kohl’s on Tuesday lowered the top end of its annual sales forecast and said it would be aggressive with promotions in the crucial holiday season as cost-conscious shoppers spend less at its department stores, reports Reuters. Kohl’s now expects annual sales to fall between 2.8 percent …
A CX Day Reflection: Unlocking the Synergy Between CX and EX in Retail
Miika Makitalo
We’re now in the afterglow of Customer Experience (CX) Day, a day when organizations roll out the red carpet for everyone involved in customer experience. Yet, for those in the retail game, CX Day stands as a reminder that it’s not just one day but …
Why Bright Cellars’ CEO Joe Megibow Pivoted to ‘Off the Shelf’ Technology
Joe Megibow is CEO of Bright Cellars, an online wine subscription company that uses data to pair people with wine they’ll love. Megibow recently spoke at Total Retail Tech in Denver, delivering a keynote on why he opted for an “off the shelf” technology solution to …
Starbucks Workers File Labor Complaints, Union Goes on Strike
Starbucks workers in New York City have filed 32 more complaints alleging that the coffee giant violated the city’s labor laws. New York’s Fair Workweek law says that employers have to give their workers regular schedules from week to week, 14 days notice of their …
buybuy BABY Returns With In-Store Shopping Events
buybuy BABY announced its return on Tuesday with store celebration events set for Sat., Nov. 18, from 10 a.m. to 1 p.m. EST at 11 retail stores across the Northeast. The in-store celebrations will include a fun day for consumers to interact with their favorite brands while enjoying treats, giveaways …
Here’s How B2B Sellers Can End Up on Buyers’ ‘Nice’ Lists This Holiday Season
Boris Lokschin
The “golden quarter,” the aptly named “golden child” of the retail calendar, takes place from October through December. It sees consumers flock to online and physical stores, driven by Black Friday sales, pre- and post-Christmas campaigns, and a soaring demand for holiday gifts. B2C retailers …
