November US Retail Sales Beat Expectations
Kristina Stidham
U.S. retail sales unexpectedly rose in November as the holiday shopping season got off to a brisk start amid deep discounting, likely keeping the economy on a moderate growth path this quarter and further alleviating fears of a recession, reports Reuters. The Census Bureau said overall …
Total Retail Releases its Top 50 Tips of 2023 Report
Joe Keenan
Challenging economic and labor markets combined with evolving consumer behaviors have required many retailers and brands to adjust their ways of doing business. However, times of uncertainty and disruption present an opportunity for companies to rise above the competition, increase market share, and win their …
Uncovering Trends From the 2023 Top 100 Omnichannel Retailers Report
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Kristina Stidham discuss the recently published 2023 Top 100 Omnichannel Retailers report. This seventh annual report, sponsored by Cordial, identifies the companies performing best at delivering frictionless cross-channel shopping experiences based on an …
X, Formerly Twitter, in Talks With Amazon
Marie Albiges
The social media platform X, formerly known as Twitter and owned by Elon Musk, is reportedly in conversations with Amazon.com to incorporate itself into the e-commerce company’s ad-buying software, The Wall Street Journal reported. The news outlet reported that the potential collaboration would aim to …
Amazon Cuts Referral Fees for Apparel Merchants
Amazon.com is slashing its merchant fees for clothing vendors in an attempt to compete with Chinese fast-fashion retail site Shein, which may be on the docket to IPO in 2024. The online retail giant announced Tuesday that referral fees for items priced under $15 will …
Reshaping Holiday Beauty Marketing: Visual Authenticity and the AI Revolution
Rebecca Rom-Frank
As the holiday season nears, artificial intelligence is transforming retail marketing in the beauty sector. However, responsible AI usage is crucial to maintaining trust with wary consumers. Our VisualGPS research revealed that in 2023, AI makes 63 percent of Americans very nervous, rising from 53 …
Inventory Transparency Key to Retailers’ Omnichannel Operations
As part of its 2023 Top 100 Omnichannel Retailers report, Total Retail assessed leading retailers and brands across a host of operational criteria. One of those criteria was the ability for consumers to view in-store inventory availability and stock levels from a retailer’s website and/or …
Staples Hit With Cyber Attack During Critical Holiday Season
Staples announced Monday it had been hit by a cyber attack during the week following Thanksgiving that temporarily disrupted customer support channels and delivery systems. “Staples recently identified a cybersecurity risk [and] took proactive steps in an effort to mitigate the impact and protect customer …
How Shutterfly’s Optimized Supply Chain is Crafting Personalized Gifts in Record Time
Shutterfly’s personalized products come to life through innovative technology and supply chain efficiencies. During the busy holiday season, the gifting retailer goes the extra mile to ensure products are crafted and delivered in record time. In this video interview, Sally Pofcher, CEO of Shutterfly, discusses …
VF Corp. Lays Off 500 as Part of Turnaround Strategy
Denver-based apparel company VF Corp. confirmed Wednesday it will lay off 500 of its workers globally. The company — one of the world’s largest apparel, footwear and accessories retailers with brands like Vans, The North Face, Timberland, and Dickies — reported second quarter fiscal 2024 results on Oct. …
