Kohl’s Won’t Replace Exiting COO Dave Alves, Lowers Outlook
Kristina Stidham
Kohl’s on Tuesday lowered the top end of its annual sales forecast and said it would be aggressive with promotions in the crucial holiday season as cost-conscious shoppers spend less at its department stores, reports Reuters. Kohl’s now expects annual sales to fall between 2.8 percent …
A CX Day Reflection: Unlocking the Synergy Between CX and EX in Retail
Miika Makitalo
We’re now in the afterglow of Customer Experience (CX) Day, a day when organizations roll out the red carpet for everyone involved in customer experience. Yet, for those in the retail game, CX Day stands as a reminder that it’s not just one day but …
Why Bright Cellars’ CEO Joe Megibow Pivoted to ‘Off the Shelf’ Technology
Joe Megibow is CEO of Bright Cellars, an online wine subscription company that uses data to pair people with wine they’ll love. Megibow recently spoke at Total Retail Tech in Denver, delivering a keynote on why he opted for an “off the shelf” technology solution to …
Starbucks Workers File Labor Complaints, Union Goes on Strike
Joe Keenan
Starbucks workers in New York City have filed 32 more complaints alleging that the coffee giant violated the city’s labor laws. New York’s Fair Workweek law says that employers have to give their workers regular schedules from week to week, 14 days notice of their …
buybuy BABY Returns With In-Store Shopping Events
buybuy BABY announced its return on Tuesday with store celebration events set for Sat., Nov. 18, from 10 a.m. to 1 p.m. EST at 11 retail stores across the Northeast. The in-store celebrations will include a fun day for consumers to interact with their favorite brands while enjoying treats, giveaways …
Here’s How B2B Sellers Can End Up on Buyers’ ‘Nice’ Lists This Holiday Season
Boris Lokschin
The “golden quarter,” the aptly named “golden child” of the retail calendar, takes place from October through December. It sees consumers flock to online and physical stores, driven by Black Friday sales, pre- and post-Christmas campaigns, and a soaring demand for holiday gifts. B2C retailers …
SuitShop Co-Founder Diana Ganz on Using Tech to Power Rapid Growth
Diana Ganz is co-founder of SuitShop, a destination for affordable, size- and gender-inclusive, and yours-to-keep suiting. Ganz recently spoke on a panel discussing emerging technology trends at Total Retail Tech in Denver. In this video interview from the event, she provides a overview of the SuitShop business, identifies …
Amazon Expands Fresh Grocery Deliveries to Non-Prime Members
Amazon.com is making Fresh grocery deliveries available to more non-Prime members. In an update on Thursday, Amazon said that it’s expanding the offer to non-Prime subscribers in all U.S. states where Fresh orders are available for delivery and pickup. While Amazon previously only offered Fresh delivery to …
LVMH Buys Luxury Eyewear Brand Barton Perreira
LVMH is buying luxury eyewear brand Barton Perreira, famed for making James Bond’s shades, as it taps into the fast-growing designer sunglass market, reports CNBC. LVMH’s Thelios eyewear division agreed to acquire Irvine, California-based Barton Perreira for an undisclosed sum. The deal is Thelio’s second …
Managing Margins Without Resorting to Deep Discounts This Holiday Season
Michelle Wood
With the 2023 holiday shopping season quickly approaching, retailers find themselves navigating uncertain terrain. Consumers face continued high prices and economic uncertainty, as well as the end of the student loan repayment moratorium which will further reduce disposable income. After depleting pandemic-era savings, shoppers will …
