David’s Bridal Exec Kelly Cook on its ‘Anywhere Commerce’ Strategy
Joe Keenan
In episode 466 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kelly Cook, president of brand, technology and finance at David’s Bridal, the nation’s leading bridal and special occasion authority. Listen in as Cook describes her unique position leading the marketing, finance and technology teams …
Sam’s Club Tests All-Digital Store Location
Sam’s Club, the Walmart-owned membership club, is testing its first all-digital store. Inside the club, which will open in mid-October in the Dallas area, customers will have to use a smartphone app called Scan & Go to ring up their purchases as they walk through …
Ames Watson Exec on Technology, Strategy and the Evolution of Retail Marketing
JaNiya Arrington
In this video interview, Alexandra Mason, vice president of portfolio marketing at Ames Watson, a private holding company that owns Lids among other retail brands, discusses the evolution of retail marketing and technology’s influence on marketing strategy. In addition, Mason shares advice for aspiring marketing …
Gen AI and the Top Fraud Trends Retailers Can’t Ignore This Holiday Season
James Bruni
As retailers leverage online shopping options for busy customers this holiday season, they’re finding that industry-wide, sales are up (and continuing to rise), and the industry is expected to exceed $6 trillion in sales this year. Across all shopping channels, from in person, to picking …
Optimizing Dark Stores: Leveraging Dark Deliveries for Enhanced Efficiency
Hansel Oh
Today, it’s not uncommon for consumers to expect next-day delivery. Amazon.com’s groundbreaking two-day shipping has now evolved into one day or same day. And once you go there with your customers, it’s hard to go back. The repeatedly raised bar of consumer delivery expectations keeps …
FTC Bans Fake Reviews: Key Implications for Retailers
Pete Potente
The Federal Trade Commission (FTC) has introduced a new rule banning fake reviews and testimonials, aiming to enhance transparency and trust in the retail industry. This rule is set to reshape the landscape of online reviews, with significant implications for consumers and businesses alike. The …
2024 Retail Technology Report
emacmullen
In this rapidly evolving retail landscape, technology is no longer a luxury — it’s a necessity. Total Retail’s 2024 Retail Technology Report provides a comprehensive analysis of how leading retail organizations are leveraging technology to optimize operations, enhance customer and employee experiences, and drive business …
Salt Life to Close Retail Stores Following Bankruptcy Auction
Dozens of Salt Life retail stores across the country are closing following the company’s recent purchase. Hilco Consumer-Retail Group, one of the new owners of the brand, announced Tuesday that it will be closing all 28 retail locations. Liquidation is underway as new ownership plans …
What PepsiCo’s pepviz Data Initiative is Learning About Gen Z Shoppers
In episode 465 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ellen Webb, vice president of shopper analytics and insights at PepsiCo, a global leader in convenient foods and beverages with a portfolio of more than 500 brands. Listen in as Webb provides an overview …
Retail Media Networks Are a Must for Today’s Retailers
Gil Phipps
Remember the days when brands only needed to advertise on a handful of TV channels, in print newspapers and magazines, and that was enough? These were the primary media for brand building for generations. However, with the decline of print media and the explosion of …
