How REBEL is Tackling Retail’s Returns Problem
Kristina Stidham
While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to interview Emily Hosie, founder and CEO of REBEL, formerly REBELStork, a Certified B Corp and the leading tech-driven recommerce solution for returns and overstock in North …
Apparel, Footwear Retailers Delay Orders, Freeze Hiring as Tariffs Hit
Clothing and accessories retailers across the United States are delaying orders and freezing hiring ahead of tariff hikes that take effect Wednesday on products imported from Vietnam and China, reports Reuters. These businesses, much like Nike and Lululemon, face an impossible choice: offset the cost …
City Beach Australia’s Head of Marketing and Content on its US Expansion Strategy
JaNiya Arrington
While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to speak with Talia Bianchi, head of marketing and content at City Beach Australia. Bianchi provides an overview of the Australian apparel brand, why the U.S. market …
Online Resale Marketplace GoodwillFinds Shutters
Marie Albiges
GoodwillFinds, Goodwill’s online resale marketplace, announced it stopped taking new orders and was shuttering on March 28, according to its website. The nonprofit thrift chain that operates over 3,300 locations launched GoodwillFinds in 2022, creating its first centralized online business. Thrifted items were listed on …
Target Reduces Salaried Employee Bonuses Following 2024 Results
Target salaried employees who are eligible for bonuses will only receive 87 percent of their potential bonus for fiscal year 2024 based on total-year financial performance, reports YahooFinance. That percentage is a considerable drop from FY 2023, when bonuses were paid at 100 percent. In …
How Better Product Experiences Can Reduce Returns, Enhance Brand Loyalty, and Protect the Planet
Laetitia Korn
The holiday season has come and gone, and as the dust starts to settle, this means one thing for most brands: returns. While it’s always been normal for consumers to exchange that one gifted shirt that didn’t quite fit right or that well-intentioned but hideous …
Dollar Tree to Sell Family Dollar Brand
Ten years after acquiring the Family Dollar brand in an effort to fit it into its wider bargain store business, Dollar Tree is selling off the retailer for $1 billion. The Virginia-based company announced Wednesday it was selling Family Dollar to private capital firms Brigade …
Rethinking Retail Loyalty: Why Travel Rewards Could Be the Next Big Strategy
Jeff Zotara
American consumers have become value-obsessed, shaping their shopping behaviors. In the last quarter of 2024, McKinsey reported that 74 percent of U.S. shoppers admitted to trading down — i.e., switching retailers, delaying purchases, or seeking better value — despite spending more overall than in previous …
Kroger Countersues Albertsons in Wake of Failed $25B Merger
Joe Keenan
Kroger countersued Albertsons on Tuesday, escalating a legal battle between the companies following the collapse of their proposed $25 billion merger in December. Albertsons terminated the merger immediately after courts blocked it and sued Kroger, alleging a breach of contract that led to the deal falling apart. Albertsons …
Building a Retail Media Business: Challenges to Overcome and Solutions to Employ
Diana Abebrese
Retail media is one of the fastest-growing advertising channels. Estimates from eMarketer anticipate that U.S. retail media ad spending will increase by 88.5 percent from 2024 to 2028. This growth will bring significant investment from retailers as they expand their marketplace offerings. However, unchecked excitement …
