A CX Day Reflection: Unlocking the Synergy Between CX and EX in Retail
Miika Makitalo
We’re now in the afterglow of Customer Experience (CX) Day, a day when organizations roll out the red carpet for everyone involved in customer experience. Yet, for those in the retail game, CX Day stands as a reminder that it’s not just one day but …
New Name, Expanded Mission: Oracle Digital Experience Agency
Roop
Oracle’s agency services group has changed its name to Oracle Digital Experience Agency to better represent its existing scope of services, plus its new offerings, which include the support of more marketing channels and more Oracle products. …
ECDM Expo NORTH 2024
ECN Team
Following the successful event of the ECDM Expo NORTH 2023, last February, we are happy to announce the ECDM Expo NORTH 2024. The event of the year for eCommerce and Digital Marketing in Northern Greece and the Balkans, is coming back for its third edition! …
Why Bright Cellars’ CEO Joe Megibow Pivoted to ‘Off the Shelf’ Technology
Kristina Stidham
Joe Megibow is CEO of Bright Cellars, an online wine subscription company that uses data to pair people with wine they’ll love. Megibow recently spoke at Total Retail Tech in Denver, delivering a keynote on why he opted for an “off the shelf” technology solution to …
Starbucks Workers File Labor Complaints, Union Goes on Strike
Joe Keenan
Starbucks workers in New York City have filed 32 more complaints alleging that the coffee giant violated the city’s labor laws. New York’s Fair Workweek law says that employers have to give their workers regular schedules from week to week, 14 days notice of their …
Supply Chain Optimization – How Converse Makes it Happen
j.brillon@ehpub.com
Download this use case to learn how your organization’s supply chain can benefit from routine optimization with supply chain planning as a service. …
buybuy BABY Returns With In-Store Shopping Events
buybuy BABY announced its return on Tuesday with store celebration events set for Sat., Nov. 18, from 10 a.m. to 1 p.m. EST at 11 retail stores across the Northeast. The in-store celebrations will include a fun day for consumers to interact with their favorite brands while enjoying treats, giveaways …
Here’s How B2B Sellers Can End Up on Buyers’ ‘Nice’ Lists This Holiday Season
Boris Lokschin
The “golden quarter,” the aptly named “golden child” of the retail calendar, takes place from October through December. It sees consumers flock to online and physical stores, driven by Black Friday sales, pre- and post-Christmas campaigns, and a soaring demand for holiday gifts. B2C retailers …
When to Hit Pause on Your Digital Marketing Campaigns
Sadly, brands have faced an increasing number of circumstances in which they’ve decided it was in their best interest to cancel or delay their digital marketing campaigns. Here are 7 reasons to consider hitting pause, plus 2 alternatives… …
GetBusy Turns to NetSuite as it Gets Busier
katie
It is not often we see a startup split from its parent company, delist from the Australian Securities Exchange (ASX), move to a new country, successfully list on the London Stock Exchange, and rapidly scale. But that’s exactly what the GetBusy team did. It’s such an inspiring …
