New CEO Tapped to Lead Express, Bonobos
Marie Albiges
Greg Scott, best known for his role as CEO of New York & Company, has been named to the chief executive position at Bonobos and Express, effective Feb. 19. PHOENIX, Express and Bonobos’ parent company, said Scott will oversee all DTC operations for the two …
Cloud Solutions Boost Cybersecurity Measures for Retailers
Nada Ebeid
As cyber threats continue to rise, more retailers are taking action to strengthen their cybersecurity. Investing in new cybersecurity mechanisms isn’t the only way to strengthen your security posture. Cloud-based solutions can help you improve both physical and cybersecurity. How Do Cloud Solutions Strengthen Cybersecurity? …
Quiksilver, Billabong and Volcom US Stores to Close After Liberated Brands Files for Bankruptcy
Joe Keenan
Liberated Brands filed for Chapter 11 bankruptcy protection over the weekend and is looking to shutter its U.S. retail stores where it sold brands like Quiksilver, Billabong, and Volcom. The company said in a Monday press release that it filed for bankruptcy to “implement an …
Post-Holiday Retail Reinvented: How AI Streamlines Returns, Logistics, and Customer Service
Meagan White
With the holiday season behind us, retailers have refocused their efforts on addressing the flood of service requests that typically follow. You can count on a surge of returns and exchanges to process, as well as items that arrived damaged or defective. Purchasers and gift …
China Retaliates With Tariffs on US Imports
China announced it was levying tariffs on select imported U.S. goods Tuesday in response to President Donald Trump’s imposed 10 percent tariffs on China, which went into effect Tuesday. The Associated Press reported that China would implement a 15 percent tariff on coal and liquefied …
The Top Retail Trends to Watch in 2025
Georgia Leybourne
The retail industry has always been defined by change, but the past year has seen transformations that are reshaping its very foundation. In 2024, we witnessed the rise of new shopping channels, the explosion of marketplaces, and significant advances in delivery logistics. As we move …
5 Foundational Marketing Books You Need to Read
Roop
These are the marketing books we find ourselves recommending most often to the hundreds of digital marketing and communications experts here at Oracle Digital Experience Agency. …
Tariffs on Imported Goods From Canada, China Go Into Effect; Mexico Paused
President Trump on Saturday signed an executive order that imposes 25 percent tariffs on imports from Canada, while adding an additional 10 percent levy on goods from China. Canada responded hours later with retaliatory tariffs of its own. China’s commerce secretary said that country would …
Industry Leader Steve Dennis on What Makes Physical Retail Valuable
JaNiya Arrington
While at the 2025 National Retail Federation (NRF) Big Show in New York City from Jan. 12-14, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to interview Steve Dennis, president and founder of SageBerry Consulting, author and podcast host. In this video interview, Dennis shares …
CVS Testing App Feature for Tech-Savvy, Loyal Customers
Toothpaste, condoms, makeup and deodorants are among dozens of products under lock and key inside clear cabinets at drugstores like CVS in order to deter thieves from shoplifting. It’s become a source of inconvenience — for both customers who have to wait for a salesperson …
