Quiksilver, Billabong and Volcom US Stores to Close After Liberated Brands Files for Bankruptcy
Joe Keenan
Liberated Brands filed for Chapter 11 bankruptcy protection over the weekend and is looking to shutter its U.S. retail stores where it sold brands like Quiksilver, Billabong, and Volcom. The company said in a Monday press release that it filed for bankruptcy to “implement an …
Post-Holiday Retail Reinvented: How AI Streamlines Returns, Logistics, and Customer Service
Meagan White
With the holiday season behind us, retailers have refocused their efforts on addressing the flood of service requests that typically follow. You can count on a surge of returns and exchanges to process, as well as items that arrived damaged or defective. Purchasers and gift …
China Retaliates With Tariffs on US Imports
Marie Albiges
China announced it was levying tariffs on select imported U.S. goods Tuesday in response to President Donald Trump’s imposed 10 percent tariffs on China, which went into effect Tuesday. The Associated Press reported that China would implement a 15 percent tariff on coal and liquefied …
The Top Retail Trends to Watch in 2025
Georgia Leybourne
The retail industry has always been defined by change, but the past year has seen transformations that are reshaping its very foundation. In 2024, we witnessed the rise of new shopping channels, the explosion of marketplaces, and significant advances in delivery logistics. As we move …
Tariffs on Imported Goods From Canada, China Go Into Effect; Mexico Paused
President Trump on Saturday signed an executive order that imposes 25 percent tariffs on imports from Canada, while adding an additional 10 percent levy on goods from China. Canada responded hours later with retaliatory tariffs of its own. China’s commerce secretary said that country would …
Industry Leader Steve Dennis on What Makes Physical Retail Valuable
JaNiya Arrington
While at the 2025 National Retail Federation (NRF) Big Show in New York City from Jan. 12-14, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to interview Steve Dennis, president and founder of SageBerry Consulting, author and podcast host. In this video interview, Dennis shares …
CVS Testing App Feature for Tech-Savvy, Loyal Customers
Toothpaste, condoms, makeup and deodorants are among dozens of products under lock and key inside clear cabinets at drugstores like CVS in order to deter thieves from shoplifting. It’s become a source of inconvenience — for both customers who have to wait for a salesperson …
Understanding Social Media Buying Trends to Drive 2025 Sales
Rachael Goulet
The evolution of social media from a personal connection platform to a robust marketplace has unlocked new opportunities for retailers to engage with their customers and boost business growth. This past holiday season, social media’s power to influence purchase decisions was on the rise, according …
How IoT Technology Mitigates Retail Inventory Risk Across the Supply Chain
Guy Yehiav
The retail industry faces mounting pressure to maintain precise control over inventory as it moves through increasingly complex supply chains. Today’s retailers need real-time visibility into both location and condition of goods — from distribution centers to store shelves. Traditional approaches to inventory management often …
The Challenges and Opportunities of Retail Media
Daniel Avshalom
At a growth rate of 21.8 percent for 2024, retail media is the fastest-growing form of ad spend in the U.S., according to data from eMarketer. As impressive as that growth rate is, retail media faces challenges hampering its growth. Dominance in Retail Media For …
