Starbucks CEO Says Turnaround Effort is ‘Ahead of Schedule’
Marie Albiges
Ten months after taking the helm as CEO and chairman of Starbucks and declaring that a massive reset was on the horizon, Brian Niccol told investors during a third-quarter earnings call Tuesday that his company’s turnaround efforts were “ahead of schedule” after several quarters of …
Key Takeaways for Retail CTOs and the C-Suite in the Age of AI
Jochem van der Veer
Retailers today face a perfect storm: economic uncertainty, evolving tariffs, and fast-shifting customer expectations. In response, artificial intelligence investment is accelerating. However, despite the momentum, research shows only 28 percent of executives feel they’re using AI effectively, while in retail, one-third of companies have yet …
Using AI Subject Line & Copywriting Tools Successfully
Roop
While machine learning-powered copywriting tools have been around much longer than generative AI tools, their performance is mixed. Here are three ways to increase your chances of finding success with them. …
Walmart Announces Partnership With Major League Soccer
Kristina Stidham
Walmart and Major League Soccer (MLS) are teaming up in a multiyear partnership that will see the retailer establish a bigger foothold in the sport and its growing U.S. fanbase, reports CNBC. Walmart will invest in MLS and become an official sponsor and partner of …
Independent and Regional Retailers Must Bridge the AI Gap to Elevate CX
Alasdair James
Artificial intelligence (AI) is radically changing our daily lives, from the way we work to how we entertain ourselves, travel from point A to point B and, yes, shop. However, independent and regional retailers are notoriously slow to adopt emerging technology. Big, legacy retail technology …
A Supplier Has to Really Deliver: 3 Tips for Retailers on Choosing the Right Partner
Yuri Bykoriz
In the past, a reliable supplier delivered a quality product, at a good price, and on time. Today, these are just the basics. With competition for consumer attention more intense than ever, simply having products on the shelf isn’t enough. Shoppers now expect exclusive offers, …
The Silent Revenue Leak Retailers Can No Longer Ignore
Dan Nadeau
In the race to improve margins and elevate the customer experience, retailers are optimizing every corner of their operations. However, there’s one often-overlooked area that could be quietly draining revenue and driving away loyal shoppers — failed payments. A solution gaining ground among leading retailers …
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Loyalty Program KPIs: Measuring Health and Performance [with on-demand webinar]
Find out which loyalty program KPIs measure the health of your program and its performance. …
Why AI Efforts Fall Flat — and How Retailers Can Get it Right
Srujan Akula
For retail businesses, where net profit margins often hover around 3 percent, every efficiency gain is a lifeline. This makes artificial intelligence, especially agentic automation, a true game-changer. But as many companies rush to jump on the AI bandwagon, they’re hitting a wall: their data …
4 Easy Ways to Win Over Gen Z Shoppers Without Saying a Word
Alex Avramenko
Are you losing sales because customers would rather tap than talk? GoDaddy’s new Consumer Pulse survey of 1,500 U.S. shoppers suggests you might be. It found 54 percent of Gen Z and 50 percent of millennials would rather buy online and pick up in‑store, use …
