Rethinking Retail Loyalty: Why Travel Rewards Could Be the Next Big Strategy
Jeff Zotara
American consumers have become value-obsessed, shaping their shopping behaviors. In the last quarter of 2024, McKinsey reported that 74 percent of U.S. shoppers admitted to trading down — i.e., switching retailers, delaying purchases, or seeking better value — despite spending more overall than in previous …
Inbox Tabs Become Standard: What Marketers Need to Know
Roop
Apple Mail adds tabs, making tabs a near-universal inbox feature. What does this mean for marketers? And how are Apple Mail’s tabs different? …
NetSuite Announces Innovations to Help Organizations in Mexico Increase Efficiency and Drive Success
ERP News
Oracle NetSuite announced a series of new AI-powered capabilities and product updates across the suite to help organizations in Mexico increase efficiency and take advantage of new opportunities. The latest innovations include powerful new predictive, generative, and agentic AI capabilities embedded in NetSuite, as well …
Kroger Countersues Albertsons in Wake of Failed $25B Merger
Joe Keenan
Kroger countersued Albertsons on Tuesday, escalating a legal battle between the companies following the collapse of their proposed $25 billion merger in December. Albertsons terminated the merger immediately after courts blocked it and sued Kroger, alleging a breach of contract that led to the deal falling apart. Albertsons …
Building a Retail Media Business: Challenges to Overcome and Solutions to Employ
Diana Abebrese
Retail media is one of the fastest-growing advertising channels. Estimates from eMarketer anticipate that U.S. retail media ad spending will increase by 88.5 percent from 2024 to 2028. This growth will bring significant investment from retailers as they expand their marketplace offerings. However, unchecked excitement …
Beyond Sells Majority Stake in Zulily for $5 Million
Marie Albiges
Beyond, the parent company of Bed Bath & Beyond, buybuy Baby, Overstock, and Zulily, announced Tuesday it was selling off its Zulily brand to Lyons Trading Company for $5 million. Beyond will keep a 25 percent stake in the brand, according to a press release. …
Shoppers Expect Omnichannel, Personalized Experiences — Does Your Brand Have What it Takes?
Amit Patel
Buyers today are demanding seamless, connected retail experiences that integrate online and offline channels. In fact, 73 percent of retail consumers are now categorized as omnichannel shoppers. Furthermore, these shoppers want brands to deliver highly customized, relevant interactions — with 60 percent saying they’ll become …
Critical Apple Mail Changes & When They’ll Impact Marketers
Apple’s iOS 18 update includes the most impactful changes to Apple Mail since their 2021 rollout of Mail Privacy Protection. However, the adoption of these features are on two very distinct and separate timelines. …
Forever 21 Files for Bankruptcy for Second Time in 6 Years
Kristina Stidham
Forever 21’s U.S. operating company on Sunday filed for bankruptcy for the second time in six years and said it would wind down its domestic operations, hurt by mounting online competition in the fast-fashion sector and weak mall traffic, reports Reuters. It blamed the situation …
How Retailers Can Overcome the $1.7 Trillion Inventory Distortion Problem
Jessica Grisolia
Inventory distortion is a critical problem for retailers and, if left unaddressed, it will only worsen. The term refers to the total business costs resulting from both overstocking and stockouts. Just last year, the cost of inventory distortion in retail amounted to $1.7 trillion worldwide. …
