The Silent Revenue Leak Retailers Can No Longer Ignore
Dan Nadeau
In the race to improve margins and elevate the customer experience, retailers are optimizing every corner of their operations. However, there’s one often-overlooked area that could be quietly draining revenue and driving away loyal shoppers — failed payments. A solution gaining ground among leading retailers …
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Loyalty Program KPIs: Measuring Health and Performance [with on-demand webinar]
Roop
Find out which loyalty program KPIs measure the health of your program and its performance. …
Why AI Efforts Fall Flat — and How Retailers Can Get it Right
Srujan Akula
For retail businesses, where net profit margins often hover around 3 percent, every efficiency gain is a lifeline. This makes artificial intelligence, especially agentic automation, a true game-changer. But as many companies rush to jump on the AI bandwagon, they’re hitting a wall: their data …
4 Easy Ways to Win Over Gen Z Shoppers Without Saying a Word
Alex Avramenko
Are you losing sales because customers would rather tap than talk? GoDaddy’s new Consumer Pulse survey of 1,500 U.S. shoppers suggests you might be. It found 54 percent of Gen Z and 50 percent of millennials would rather buy online and pick up in‑store, use …
AI is Leveling the Playing Field For Beauty. Are You in the Game?
Philip Smolin
In the beauty industry, data has long been a source of power. From spotting emerging trends to shaping product development and marketing strategies, access to the right insights can mean the difference between leading the market and missing the moment. But for years, this kind …
Retail’s Next Move: Inside the Payment Strategies Driving U.S. Small Business Success
Bob Letgers
Small American retailers are under mounting pressure to match the service levels provided by larger brands, especially when it comes to payments. Consumers now want the same seamless checkout experience — and variety of payment options — regardless of whether they’re buying from a national …
The AI ROI Killer Lurking in Your Architecture: Data Access Charges
An increasing number of AI solutions will need frequent data refreshes, if not near real-time data. That will make data access costs critical to success with AI. …
From Brand to Build Mode: How Retailers Are Navigating Leaner Teams and Tighter Margins
Joe Keenan
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Katie Carlson, vice president of partner success at Fluent Co., a leading commerce media platform helping brands engage audiences, unlock new revenue streams, and drive measurable results at scale. Listen in as Carlson …
Key Takeaways From the Australian 2025 Best Digital Gift Card Programs Report
Kristina Stidham
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Marie Albiges discuss the recently released 2025 Best Digital Gift Card Programs, Australia report, produced by NAPCO Research in conjunction with Blackhawk Network. This fourth annual report is the most comprehensive assessment of …
Target Leads US in Trademark Applications Amid Private Label Push
Target filed more trademark applications than any other company in the U.S. last year, reflecting its aggressive push to expand its private-label portfolio amid a competitive retail landscape. Target Brands Inc., the Minneapolis-based retailer’s subsidiary, submitted 525 trademark applications to the USPTO in 2024, the …
